Case study: agent-led rental turnover, San Antonio

Tenants left it in horrible condition. It was on the market in under a week.

A San Antonio listing agent had a lease property in rough shape and a clock that was already running. One call replaced five vendors.

Next dayOn site after first contact

A few daysFull make-ready completed

Under 1 weekFirst contact to live listing

The situation

The tenants had moved out and left the property in what the agent called horrible condition. Before it could be photographed, shown or listed, it needed cleaning, paint and repairs. That kind of work usually means chasing a cleaner, a painter, a drywall crew and a handyman, each on their own schedule.

Every day the property sat empty was lost rent for the owner and a delayed listing for the agent.

What we did

Walked the property the next day after first contact.
One contract, every trade: cleaning, painting, drywall and repairs handled by a single vendor.
Progress updates with photos sent to the agent throughout.
Kept the owner informed directly, so the agent never had to relay or chase status.
Finished in days, not weeks, clearing the property for photos and listing.

Before: how we received it

Rental Make-Ready: Interior Door: Paint Chipped To Bare Wood — Interior door: paint chipped to bare wood

Rental Make-Ready: Front Door: Peeling Paint And Worn Trim — Front door: peeling paint and worn trim

Rental Make-Ready: Exterior Door Jamb: Rot, Taped Weatherstrip — Exterior door jamb: rot, taped weatherstrip

Rental Make-Ready: Door Casing: Soiled And Scuffed — Door casing: soiled and scuffed

Rental Make-Ready: Broken Gfci Cover Plate — Broken GFCI cover plate

Rental Make-Ready: Garage: Debris And Stained Slab — Garage: debris and stained slab

Rental Make-Ready: Hall Wall: Marks And Hand Soiling — Hall wall: marks and hand soiling

Rental Make-Ready: Return Air Vent: Heavy Dust Build-Up — Return air vent: heavy dust build-up

Rental Make-Ready: Wall Corner: Scuffed, Chipped Edge — Wall corner: scuffed, chipped edge

After: how we handed it back

Rental Make-Ready: Living Area: Floors Detailed, Walls Repainted — Living area: floors detailed, walls repainted

Rental Make-Ready: Kitchen: Range And Hood Degreased Inside And Out — Kitchen: range and hood degreased inside and out

Rental Make-Ready: Full Bath: Fixtures, Vanity And Mirror Restored — Full bath: fixtures, vanity and mirror restored

Rental Make-Ready: Tub And Surround: Back To Move-In Clean — Tub and surround: back to move-in clean

Rental Make-Ready: Bedroom: Carpet Cleaned, Walls Repainted — Bedroom: carpet cleaned, walls repainted

Rental Make-Ready: Hallway: Patched, Repainted, Vents Cleaned — Hallway: patched, repainted, vents cleaned

Rental Make-Ready: Laundry: Washer Drum And Seals Cleaned — Laundry: washer drum and seals cleaned

What the agent said

"As a real estate agent, I needed to get a lease property ready for the market after the tenants left it in horrible condition. I contacted 4 Way Contractors & Remodeling, and they were out there the very next day! They had the make-ready completed within a few days, allowing us to get the property on the market in less than a week from the time I first contacted them. They kept me updated every step of the way with progress updates and pictures, and they kept the owner updated throughout the entire process as well. Their communication, professionalism, and quick turnaround made the whole process so easy. I highly recommend 4 Way Contractors & Remodeling to any agent, homeowner, or investor looking for someone reliable who gets the job done. 100% recommend!"Kristina C., real estate agent, verified Google review

What this means for your listings

Every day a rental sits empty costs the owner rent. Fast turnaround is the return. Our job is to get the property off your desk and onto the market before it starts costing your client money.